What Is Our Q.U.E.S.T?
Click here to read a high level description of the project that is supported by the Carbon Credits we purchase on your behalf when you transact with mytreefrof.com or one of our partners.
The mytreefrog.com QUEST may be to help protect the worlds rain forests but we also apply a test to the providers we present to you and this is our Q.U.E.S.T test.
The Q.U.E.S.T Test Measures
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QUEST |
DESCRIPTION |
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UALITY |
The brand represents a high standard of quality in it products, service and reputation. |
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The partner website is easy to navigate and purchasing easy and secure. |
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The partners products are produced and sourced ethically where appropriate and applicable* |
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The partners products are developed or support an element of sustainability where relevant** |
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The firm has a good reputation for secure payment systems, products delivered in working order, on time with a reliable returns policy.
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Q.U.E.S.T Disclaimer.
mytreefrog.com (MTF) have taken reasonable steps to verify the claims made within the descriptions of the QUEST test, however you should pay individual attention to the terms and conditions of use of the websites promoted by MTF. The purpose of the test is to satisfy ourselves that we are partnering or supporting businesses with the same values and principles as our own, however MTF are not responsible for any product, defect or service level offered by the partner and you the consumer are operating within the terms and conditions of the supplying firm at all times.
All complaints about products or services should be directed in the first instance to the supplying firm. However we want your feedback, so if you do experience service that would bring into question the measures we have presented within QUEST we would like to know. Please email us at info@mytreefrog.com
*Ethical status may not always be applicable to the products we promote, an example of ethical status could be a Fair Trade supplier.
**Sustainable status may not always be applicable to the products we promote, an example of sustainable status could be a supplier that supplies products that are low in emissions and allow less carbon into the atmosphere.
We apply the above criteria to every partner to ensure to the best of our ability we only work with firms that share our values, and you are enabled to make every purchasing decisions that reflect these values.